Systems Software Engineer

Employer: Rackspace
Job Location: Blacksburg, Virginia
Category: IT/Computers/Networking, Software/QA/DBA
Employment Type: Full Time
Last Updated: 5/29/2019
Closing Date: 8/31/2019
At Rackspace, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.
Job Description


Rackspace is looking for a Systems Software Engineer with experience contributing to open source projects to work on our multi-tenant email platform. This team is responsible for the design, development, testing and deployment to a variety of email subsystems. These systems are responsible for sending and receiving hundreds of millions of messages per day and providing access to petabytes of email message data for millions of users. This growing team is based in Blacksburg, VA.


  • Implementation of complex designs and development of large-scale distributed systems


  • Ensure completeness of the technical infrastructure to support system performance
  • Stay up to date with emerging technologies and trends in the email industry
  • Follow and execute Rackspace change management processes
  • Participate in systems/code reviews and design sessions
  • Participate in Root Cause Analysis
  • Present brown bags/tech talks to internal groups
  • Take full ownership of product life cycle


  • Requires a minimum of 4+ years professional software development experience along with 2+ years experience working in a Linux/Unix development environment
  • Scripting language development experience (Bash, Python, Ruby, etc.)
  • Linux programming experience beyond scripting using a language such as C or C++
  • Bachelor's degree in Computer Science or a related technical field preferred 


  • Experience with open source email platforms and mail transport agents (Postfix, Dovecot, etc.)
  • Familiarity with Internet email protocols (POP, IMAP, SMTP) and email architecture
  • Experience using a configuration management system (Chef, Ansible, etc.)
  • Experience working with a large-scale system (1000+ servers)
  • Experience with relational databases (preferably MySQL)
  • Experience with non-relational databases (preferably Redis, Cassandra and Solr)
  • Experience with Linux logging services like Syslog-ng and Flume
  • Web hosting experience using NGNIX or Apache
  • Experience with Agile methodologies (Scrum, XP, Lean, Kanban, etc.)
  • Familiarity with continuous integration and continuous deployment concepts
  • Able to resolve problems in a timely manner and seek out guidance and knowledge when needed
  • Understands architectural principles (e.g. high availability, security, business continuity, etc)
  • RedHat certification (RHCSA/RHCE/RHCA)
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