Technical Consultant

Employer: Itus Digital
Job Location: Roanoke, Virginia
Category: IT/Computers/Networking, Project/Product Management, Software/QA/DBA, Tech Support/Customer Service
Employment Type: Full Time
Last Updated: 2/17/2021
Closing Date: 12/31/2021
Itus Digital
Itus Digital is an early-stage software start-up founded in Roanoke, VA.
Job Description The Technical Consultant supports the technical needs of an implementation project.  Will work as an integral member of the project team and communicate effectively with clients and internal resources.  As a member of the project team, will execute tasks provided by the project lead in a timely and quality-focused manner.  Will perform various technical activities including server and software installation, building data visualization components, data migration activities, and writing code to customize the client’s system to fulfill their requirements.  This is a client-facing role that requires flexibility and self-motivation to meet deadlines and client expectations.

  • Support the technical needs of clients, primarily, but not limited to, the GE APM Enterprise software and the Itus Digital software.
  • Server and software installation and configuration
  • Develop client-specific software solutions based on functional requirements and/or technical specifications
  • Develop Analytics & Data Visualization – queries, graphs, reports, etc.
  • Client Specific Software Extensions – develop data structures, business logic, UI components, etc.
  • Create interfaces between client systems and the application
  • Develop data migration routines to load data from client into the application
  • Troubleshoot issues with client's configuration and data
  • Assist with testing and debugging as required
  • Document work in technical specifications
  • Educate clients in the use of the configured APM system
  • Assist in client presentations
  • 1-3 years of experience in technical configuration or support including databases and/or VB.NET code development
  • Be proficient with SQL and have basic knowledge of PostgreSQL, Oracle, and SQL Server database management systems
  • Must have a strong understanding of relational databases and querying data
  • Must have ability to create stored procedures in PostgreSQL
  • Experience working with GE/Meridium Enterprise APM
  • Be proficient with VB .NET for building business rules within the context of the GE Enterprise APM product
  • Experience with SQL Server Reporting Services
  • A strong drive to develop the technical skills and product knowledge required to do the job successfully
  • Excellent oral, written, and presentation skills
  • Positive, outgoing attitude
  • Self-starter in a fast-paced environment
  • Strong Logic/Troubleshooting abilities
  • Ability to handle multiple tasks or projects
  • Legal authorization to work in the United States
  • Desire to travel up to 75%
Desired Skills
  • Experience with or understanding of Talend ETL and Postgres SQL
  • Experience working with ERP and/or CMMS software solutions, particularly SAP and/or Maximo
  • Meridium APM technical certification
Experience working in a client facing software services position
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