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IT/Computers/Networking, Project/Product Management, Software/QA/DBA, Tech Support/Customer Service
Itus Digital is an early-stage software start-up founded in Roanoke, VA.
The Technical Consultant supports the technical needs of an implementation project. Will work as an integral member of the project team and communicate effectively with clients and internal resources. As a member of the project team, will execute tasks provided by the project lead in a timely and quality-focused manner. Will perform various technical activities including server and software installation, building data visualization components, data migration activities, and writing code to customize the client’s system to fulfill their requirements. This is a client-facing role that requires flexibility and self-motivation to meet deadlines and client expectations.
Support the technical needs of clients, primarily, but not limited to, the GE APM Enterprise software and the Itus Digital software.
Server and software installation and configuration
Develop client-specific software solutions based on functional requirements and/or technical specifications
Develop Analytics & Data Visualization – queries, graphs, reports, etc.
Client Specific Software Extensions – develop data structures, business logic, UI components, etc.
Create interfaces between client systems and the application
Develop data migration routines to load data from client into the application
Troubleshoot issues with client's configuration and data
Assist with testing and debugging as required
Document work in technical specifications
Educate clients in the use of the configured APM system
Assist in client presentations
1-3 years of experience in technical configuration or support including databases and/or VB.NET code development
Be proficient with SQL and have basic knowledge of PostgreSQL, Oracle, and SQL Server database management systems
Must have a strong understanding of relational databases and querying data
Must have ability to create stored procedures in PostgreSQL
Experience working with GE/Meridium Enterprise APM
Be proficient with VB .NET for building business rules within the context of the GE Enterprise APM product
Experience with SQL Server Reporting Services
A strong drive to develop the technical skills and product knowledge required to do the job successfully
Excellent oral, written, and presentation skills
Positive, outgoing attitude
Self-starter in a fast-paced environment
Strong Logic/Troubleshooting abilities
Ability to handle multiple tasks or projects
Legal authorization to work in the United States
Desire to travel up to 75%
Experience with or understanding of Talend ETL and Postgres SQL
Experience working with ERP and/or CMMS software solutions, particularly SAP and/or Maximo
Meridium APM technical certification
Experience working in a client facing software services position
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