Over 80% of customers are more likely to do repeat business with those companies that give them the ultimate customer service experience, and FoxGuard Solutions is looking for the next Customer Account Representative to do just that! We are looking for a patient, positive, and detail-oriented individual who can act as a liaison; provide product and services information; and resolve any emerging problems that our customers may face with accuracy and efficiency. To be successful in this role one must be goal-oriented, high-performing, have superb interpersonal and communication skills. One will be expected to work independently as well as with other team members. If this sounds like you, continue on!
What you will be doing ….
A Customer Account Representative is primarily responsible for managing the overall customer experience. This role must be able to balance being a customer advocate while preserving a healthy organization. Great autonomy is given in this role to meet the objectives of our customers and internal needs.
What you will bring to the table…
The ideal candidate will have:
What we can offer you…
FoxGuard Solutions offers a competitive salary with a great benefits package, which includes dental, medical and vision insurance, as well as 401k, wellness programs, life insurance, short-term and long-term disability insurance, educational assistance and paid-time-off – and don’t forget Ice Cream Fridays! That’s right ice-cream every Friday!