Job no: 520759Work type: StaffSenior management: VP of Human ResourcesDepartment: VP-Human ResourcesLocation: Blacksburg - Main Campus, HybridCategories: Information Systems / Technology, Other
Job DescriptionThe HR Systems Coordinator is primarily responsible for the support and maintenance of the HR Applications suite to support the employee life cycle. As the primary coordinator, this position resolves operational and functional issues by working closely with the applicable systems vendor, corporate support team, the enterprise systems HR team, and other resources to ensure issues are resolved expeditiously and satisfactorily.
Required Qualifications• Bachelor's degree in Business, Technology or related field or equivalent training and/or experience.• Experience in a help desk, call center, or service center setting providing issue identification and resolution to users.• Exceptional customer service skills and ability to communicate in a professional and courteous manner with all individuals in a diverse, multicultural environment while remaining calm in stressful situations• Ability to exercise excellent judgment, discretion, and initiative
Preferred Qualifications• Incident Management System support experience• Onboarding compliance management system support experience• HRIS support experience• Applicant Tracking System Support experience• Experience working in a Higher Education environment
Pay Band4Appointment TypeRegular
Salary InformationLow- to High- $40,000s
Review DateJune 27, 2022
Additional InformationThe successful candidate will be required to have a criminal conviction check.
About Virginia TechDedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Julie Weaver at email@example.com during regular business hours at least 10 business days prior to the event.
Advertised: June 13, 2022Applications close: Open until filled