IT Technician - IT17057

Employer: TMEIC
Job Location: Roanoke, Virginia
Category: IT/Computers/Networking
Employment Type: Other
Last Updated: 8/15/2017
Closing Date: 9/8/2017
TMEIC
TMEIC is a global integrator of motors, drives and advanced automation systems, specializing in serving Metals, Material Handling, Oil & Gas, Mining, and other industrial markets. We focus on delivering total solutions to our customers through a combination of process knowledge, product design and application expertise in addition to research and development investment in the latest drive and automation technologies. North American headquarters are located in Roanoke, VA.
https://www.tmeic.com/
Job Description Job #IT17057
Job Title  IT Technician     Schedule     15-20 hours per week     Office Location  Roanoke, VA
Business/Department  Information Technology                           Sales Territory, if applicable  N/A
General Role Description
Provide support for all phases of the personal computer lifecycle. 
Role Accountabilities
  • Image and complete computer builds, and finalize the installation to the business core load specification
  • Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes
  • Respond to queries, run diagnostic programs, isolate problem, and determine and implement solutions related to computer systems, hardware, software, printers, and smart phones
  • Schedule and coordinate warranty repairs with service providers and internal customers
  • Train end-users on basic hardware and software operations
  • Ensure functioning anti-virus, anti-malware systems are installed/configured/updated properly
  • Perform end-user virus/malware remediation
  • Recommend feasible system improvements to appropriate full-time personnel
  • Formulate recommendations for improvements within scope of assigned work proactively
  • Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
  • Ensure effective utilization of business processes
General Employee Accountabilities
  • Bring full effort to bear on tasks assigned by manager
  • Give manager best advice
  • Give earliest notice when work cannot be delivered as specified
  • Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
  • Exemplify Company Core Values:  Integrity, Client Focus, Team Orientation, and Personal Commitment
  • Comply with all Company policies, practices, and procedures and all regulations and laws
  • Recommend viable improvements proactively
  • Ensure effective utilization of business tools and processes
Minimum Qualifications
  • High School diploma or equivalent
  • Demonstrated knowledge to configure and deploy computers, printers, storage, and other personal computer related devices
  • Availability to work 15 - 20 hours per week
  • Ability to lift and move up to 50 pounds, occasionally
  • Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
  • Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
  • Demonstrated continuous improvement in areas of responsibility
  • Proficiency in Microsoft Office
  • Availability to travel, domestically, less than 5%
Preferred Qualifications
  • Associate’s degree in computer technology or related field, or equivalent via education and/or work experience
  • 1 year of related work experience
  • Help Desk experience or similar
  • Microsoft Windows operating systems proficiency
  • Experience with imaging software
  • Effective documentation skills
 Link to TMEIC Corporation website:  https://www.tmeic.com/.  In order to be considered for a job opening, all applicants must complete an on-line job application, in full, for each job opening.  A resume can be attached to the on-line application, but is not considered a substitute for the information in the application.  Applications are not accepted for positions not posted.  Current job listings, along with our application, can be found on our website.  Select “Career Opportunities” on the “Careers” tab of our website. Please, no telephone calls.
EEO/AA/M/F/Vet/Disability Employer
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