Employer: SEGRA
Job Location: Roanoke, Virginia
Category: IT/Computers/Networking, Project/Product Management, Telecommunications, Sales/Biz Dev, Tech Support/Customer Service, Other
Employment Type: Full Time
Last Updated: 1/30/2020
Closing Date: 2/28/2020
Our robust suite of Managed Services keep your business connected and secure while guarding against unplanned network outages. With a wide range of data solutions and fully compliant services, we offer peace of mind - and a foundation for long-term success.

Our six world-class data centers connect 44 data nodes across our 9-state, 23,000-mile fiber network. All of our services are continuously monitored by our on-site engineers and are SSAE 16 SOC 2 Type II certified, as well as being PCI DSS and HIPAA compliant.
Roanoke, VA, USA Req #665

Segra is seeking a Sales Support Specialist to assist our sales teams throughout the pre-sales process. The Sales Support Specialist is responsible for partnering and supporting sales reps in each market with all pre-sales activities to include: Order Entry, CRM data entry, contract creation, price analysis, quality assurance on all sales orders, proposal configuration support, and serve as a part of the Sales Support Call queue during regular business hours.

Our ideal candidate is an experienced professional with knowledge customer service best practices with an in-depth understanding of sales principles. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.



  • Proven work experience in a similar role.

  • Hands on experience with CRM systems (experience with Microsoft Dynamics is preferred)

  • Proficiency with MS Office Suite, particularly MS Excel

  • Excellent communication skills

  • Ability to adapt to change

  • Teamwork and motivational skills

  • High School Diploma required, higher education preferred

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Sharing and Options