Scrum Master

Employer: Delta Dental
Job Location: Roanoke, Virginia
Category: IT/Computers/Networking
Employment Type: Full Time
Last Updated: 2/11/2019
Closing Date: 4/30/2019
Delta Dental
At Delta Dental of Virginia, we are passionate about good oral health. In fact, dental benefits coverage is our specialty. For more than 50 years, we have been working to improve the oral health of Virginians by providing flexible, affordable dental benefit plans and building the largest network of participating oral health providers in the state.
Job Description Position Summary:
The Scrum Master is a critical component of Delta Dental of Virginia’s fast paced Agile (Scrum) teams. The person in this role is a key Agile team contributor that facilitates Agile rituals, encourages adoption of Agile best practices, represents team at Scrum of Scrum sessions, resolves conflicts, participates in Big Room Planning, removes impediments to help foster team success and reports out on team progress. The Scrum Master is responsible for one or more Agile teams.
Essential Functions:
  • Function as the Scrum Master for assigned teams. Foster and model a collaborative team environment driven to build great software.
  • Ensure strong working relationships between the team and others outside of the team. Protect teams from outside interruptions and distractions.
  • Facilitate Agile rituals across assigned teams including planning, refinement, demos, reviews, retrospectives and daily standups. Facilitate at both the sprint and release level.  Participate in Big Room Planning Sessions.
  • Encourage the adoption of Agile best practices and facilitate team performance improvements. Assist in the resolution of conflicts.
  • Support Scrum Team execution by enabling global activities, reporting team progress, identifying/mitigating risks, facilitating cross team communications, removing impediments and monitoring overall team health.
  • Monitor and report key Agile performance metrics out to the leadership team including objective completion and percentage complete metrics. Assist with the entry and management of stories, objectives and story point estimations in Jira and Confluence.
  • Perform other duties as assigned.
  • Bachelor’s Degree in Information Systems, Business or a related field required. 
  • This position requires 2-4 years as a Scrum Master or equivilent.
  • Current Scrum Master certification is desired or in process.
  • Experience working with global teams is helpful.
  • Experience in the health / dental insurance industry would be valuable.
  • Experience working in a software vendor environment and working with external customers is desired.
  • Experience with team leadership and motivation.
  • Experience using Agile performance metrics to drive accountability and continuous improvement is useful.
  • Ability to negotiate and resolve conflict in order to remove impediments.
  • Ability to work with IT professionals, business professionals and customers at all levels within the organization.
  • Must be highly energetic, self-directed and self-motivated with the ability to easily adapt to change.
  • Ability to work in a fast-paced environment.
  • Ability to work under time constraints and rapidly changing priorities where a quality product is key.
  • Have excellent organization, planning and time management abilities.
  • Must have excellent verbal and written communication skills.
  • Use of Jira/Confluence or similar tools is preferred.
  • Must be proficient with the use of a PC and Microsoft Office software products.
  • Strong interpersonal and communication skills.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  •  Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Use of hands is required for such technological devices such as a computer, telephone, blackberry and others. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The employee will be required to travel (sometimes long distances) to attend required meetings. 
  • Work environment: The work is limited to the office environment with occasional trips to other office facilities or locations necessitating walking outdoors or driving. The noise level in the work environment is usually minimal.
Delta Dental of Virginia is a drug-free work environment. Delta Dental of Virginia provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment on the basis of race, color, religion, creed, sex, sexual orientation, pregnancy and pregnancy related conditions, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service or other protected status.
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