Cloud Infrastructure Engineer / Azure

Employer: RAKE Digital Company
Job Location: Salem, Virginia
Category: IT/Computers/Networking, Project/Product Management, Software/QA/DBA, Tech Support/Customer Service
Employment Type: Full Time
Last Updated: 2/24/2020
Closing Date: 5/31/2020
RAKE Digital Company
Our cloud engineers and experts collaborate to provide customized digital services to design, implement, and maintain Azure cloud infrastructures, particularly for professional service organizations and government agencies. We are a proud Microsoft Gold Partner in the Cloud Platform competency, which means that we have proven performance deploying customer solutions on Azure, experience managing our customer's mission-critical environments, and a strong team of trained and certified technical consultants.
https://rakedigital.com
Job Description

Remote Opportunities Available!  Would you like to join one of the most exciting tech companies in Southwest Virginia? Are you constantly looking for ways to improve customer experience and serve the needs of the customer? Are you passionate about cloud computing and love the challenge of solving complex technical problems at a high level?

Come join our team and surround yourself with people who are thrilled with cloud computing and believe that extraordinary support is critical to company success. Our primary directive is an exceptional customer experience from an engaged team of cloud evangelists who are excited to collaborate day-to-day.

We are RAKE Digital Company – a Salem, VA-based Azure Cloud Solutions Provider company that is customer-obsessed, IT engaged, and exceptionally innovative. We are currently hiring a Sr. Azure Cloud Engineer to support our Azure customers.

Responsibilities

As a Senior Azure Cloud Engineer, you will work together with other RAKE Digital cloud engineers, architects, developers, and customer engineering teams to:

  • Engineer complex Azure cloud infrastructures for both customer and internal environments.
  • Support our Azure customers to resolve critical and complex technical issues in a 24x7x365 support model, leveraging your deep technical and product expertise along with your understanding of our customer’s needs.
  • Lead technical customer engagements.
  • Demonstrate critical thinking, strong communication skills and the ability to develop strategic ongoing customer relationships. The close relationships developed with your customers will empower you to understand their business/operational needs and technical challenges and help them achieve the greatest value from Azure.
  • Deeply engage with our customers to understand their architecture and operations, and work to continuously improve their overall Azure support experience.
  • Collaborate with Azure engineering teams to not only support but deliver solutions and new capabilities for our customers most mission critical Azure deployments.
  • Apply an engineering mindset to eliminate top issues impacting customer experience across large and strategic sets of customers.
  • Participate in recruiting, mentoring, and ramping up of new Azure Cloud Engineers locally and across sites.
  • Develop and present training for the Azure Cloud Engineering team.
  • Act as a technical escalation point within the team. Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. Consistently share best practices with team members and help create a knowledge base article to solve/workaround that issue.
  • Operational Excellence: Work with leadership on process improvement, operational efficiency, and strategic initiatives.

Work Location: We are currently hiring in Salem, VA as well as REMOTE POSITIONS

Qualifications

Ideal candidate would have the following qualifications:

  • 5+ years in a technical position. Desired degree in Computer Science, Engineering or Equivalent Experience.
  • Certification in Microsoft and/or competing Cloud Technologies is desired.
  • Passion for customers and focus on delivering the right customer experience.
  • Ability to learn new technology in a fast-paced environment. Ability to deal with ambiguity.
  • Deep Understanding of cloud computing technologies across Windows and Linux, with demonstrated hands-on experience on one or more of the following domains:
  • Azure Core Platform:Compute, Storage, Networking required
  • AKS or Kubernetes engineering highly desired
  • Data Platform:SQL Server, Azure SQL DB, Azure Data Factory
  • Application development & debugging experience:C/C++/C#, Python, Node.JS, etc.
  • Azure Application Development or support experiences with Azure PaaS services(Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc.)
  • Website troubleshooting & coding experience:IIS, Azure Web Apps, PHP, Apache, Tomcat, WordPress, etc.
  • Identity and Authentication: SSO/Federation, AD/Azure AD etc.
  • Experience in one or more automation languages (PowerShell, Python, C#, Open Source) desired.

Job Type: Full-time

Salary: $80,000.00 to $120,000.00 /year

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