Inside Sales Representative

Position Summary:

MELD Manufacturing Corporation is seeking a highly motivated and organized Inside Sales Representative to support both existing customers and new business development efforts. This role serves as a critical link between customers, sales, and business development teams by driving customer engagement, qualifying leads, and ensuring seamless sales operations.

The ideal candidate is detail-oriented, proactive, and comfortable working in a technical, manufacturing-focused environment.

Primary Duties and Responsibilities:

• Customer Support (Existing Customer Sales)
  • Serve as the primary inside sales contact for current MELD machine customers
  • Identify and pursue opportunities for additional sales (e.g., parts, upgrades, services)
  • Respond to customer inquiries, provide quotes, and coordinate with internal teams to fulfill orders
  • Maintain strong relationships with customers to ensure satisfaction and repeat business
  • Track and manage customer activity within CRM systems
• Inside Sales and Lead Management
  • Manage inbound and outbound leads from marketing campaigns, website inquiries, and third-party sources
  • Qualify leads based on defined criteria and assess potential fit for MELD solutions
  • Schedule and coordinate introductory calls or meetings for Business Development staff
  • Maintain accurate records of lead status, communications, and pipeline activity
  • Collaborate with Business Development and Marketing teams to refine lead qualification processes
• Sales Operations and Coordination
  • Coordinate and manage Non-Disclosure Agreements (NDAs) with prospective customers
  • Support preparation of sales materials, proposals, and customer documentation
  • Travel and participate in trade shows and industry events
  • Utilize third-party tools and platforms for lead generation and prospect identification
  • Maintain organized documentation and ensure compliance with internal processes

Qualifications:

• Bachelor’s degree in Business, Marketing, Engineering, or related field, or equivalent experience
• 2+ years of experience in inside sales
• Strong communication and interpersonal skills
• Highly organized with excellent attention to detail
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Proficiency in CRM systems and Microsoft Office (Excel, Word, PowerPoint)

Preffered

• Experience in manufacturing, industrial equipment, or technical sales
• Familiarity with lead generation tools (e.g., LinkedIn Sales Navigator, ZoomInfo, etc.)
• Basic understanding of engineering or advanced manufacturing technologies

Key Competencies

• Customer-focused mindset
• Strong problem-solving skills
• Proactive and self-driven
• Collaborative team player
• Ability to learn technical products and communicate their value effectively

Why Join MELD Manufacturing?

• Work with cutting-edge manufacturing technology
• Collaborative and innovative team environment
• Opportunity to directly impact company growth
• Exposure to advanced materials and manufacturing industries

Job Type

• Full Time
• On site or remote