TMEIC Corporation Americas
Hybrid
Job # PR24118
Job Title: Technical Services Project Manager
Office Location Roanoke, VA or Houston, TX preferred
Business Function/Department: Energy & Infrastructure Solutions/Technical Services
Sales Territory, if applicable N/A
General Role Description Lead and manage matrix teams to complete execution of service projects, requests, and agreements ensuring successful and timely analysis, resolution, and reporting of client issues
Role Accountabilities Serve as single point of contact for client service projects, agreements, and spare parts Monitor open service requests, coordinating cross-functional teams to resolve client installed base issues, obtain respective supplier root cause analysis, and provide corrective action reports to meet client expectations, escalating to immediate manager as necessary Drive client satisfaction through effective communication and order management, contract compliance, and meeting expectations with...