Firefli
Remote
The Account Manager is the client's partner at Firefli. This role lives in relationships and strategy. You'll occasionally get into the details when the work calls for it, but your job is making sure clients feel heard, understood, and confident in what we're delivering for them.
You'll work across a portfolio of accounts at different engagement levels across a wide range of industries. If you genuinely like helping people and get curious about how different businesses operate, you'll shine here.
This is a full-time remote position with Eastern Time availability required.
How You Work
You're energized by people, not worn down by them
You ask good questions and actually listen to the answers
You pick up new industries and workflows quickly and find it genuinely interesting
You know when to handle something yourself and when to bring someone else in
You can hold a strategic conversation with a client and a practical one with a developer on the same day
You're...