Montgomery County, VA Economic Development
Christiansburg, VA, USA
The Montgomery County Information Technology Department has a current opening for a Technology Support Specialist (level 1 – 3, depending upon experience and qualifications). The Technology Support Specialist is responsible for the planning, deployment, support, and maintenance of Montgomery County’s end-user computing resources and some administrative duties, including but not limited to:
· Provide technology support to identify and resolve routine software/hardware issues for end-users.
· Support end-user devices, including telephones, mobile devices (phones, tablets, mobile data terminals), and software upgrades for Windows, MS Office, browsers, databases, and other application systems.
· Provide Help Desk support via phone and email to include system & application administration.
· Test, implement, and support new technologies for users.
· Manage asset inventory for all county devices.
·...